Intermittent "403 Forbidden" Responses on Cloudflare

Major Issue Cloudflare
October 25, 2022 08:24 AM PDT ¡ 3 hours, 38 minutes

Updates

Resolved

Cloudflare has marked the likely related 530 incident as “Resolved” on their status page, so we’re going to do the same here.

We’re told a public-facing incident report with more details will be available in the next day or two – once that’s up we’ll share it in our Facebook group. 😃

Thanks for everyone’s patience and understanding during this issue!

October 25, 2022 ¡ 12:02 PM PDT
Monitoring

It appears that the issue has been resolved at this time, and our uptime monitoring is showing all sites back up. 🎉

If you are continuing to see errors, please try hitting “reload” a couple of times on your browser, and if that doesn’t work please contact us via email.

We’re terribly sorry for the interruption today, and are awaiting more details from Cloudflare about what actually happened. Will follow up with more info as soon as we can!

October 25, 2022 ¡ 11:03 AM PDT
Investigating

We’re still working with Cloudflare Enterprise emergency support on getting this resolved.

In the meantime, already cached content appears to be serving okay – so we recommend NOT doing any work in your WordPress dashboard, so that you do not accidentally clear any caches.

Will report back as soon as we have more info to share. Thanks for your patience!

October 25, 2022 ¡ 10:27 AM PDT
Issue

We are seeing intermittent “403 Forbidden” errors on sites, triggering a lot of up/down notifications from our uptime monitoring.

Sites appear to be mostly up, and none of us have been able to recreate the issue, but a few clients have reported seeing some 403 responses. This is happening across multiple hosting providers, so it is not host-specific.

We have contacted Cloudflare Enterprise emergency support and they are actively investigating. It may be related to this open issue (increased 530 responses). https://www.cloudflarestatus.com/incidents/kdpqngcbbn25

October 25, 2022 ¡ 09:08 AM PDT

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